Boiler Installation FAQs

The best boiler for you depends on your specific needs. Combi boilers are a popular choice for their compact size and ability to provide hot water on demand without the need for a separate water tank. Conventional boilers, also known as regular boilers, are more suited to larger spaces with higher hot water demands. System boilers, which combine the benefits of both, are ideal for spaces with multiple bathrooms. Consulting with a qualified engineer can help determine which type of boiler best suits your heating and hot water needs.

Replacing radiators during a boiler installation isn't always necessary, but it's worth considering. If your radiators are old or inefficient, upgrading them can improve your system's overall performance and efficiency. Newer radiators are designed to work more effectively with modern boilers, potentially saving you money on your energy bills. Your installer can assess the condition of your radiators and advise on whether a replacement is recommended.

When you have a new boiler installed, your old boiler will typically be removed and disposed of by the installation engineer. They'll ensure it's taken away in line with environmental regulations, so you won't need to worry about disposing of it yourself.

A new boiler, especially a modern, energy-efficient model, can significantly reduce your energy bills. Modern boilers typically achieve over 90% efficiency, meaning more of your money goes towards heating your home rather than being wasted. The exact savings will depend on your current boiler's efficiency and usage patterns, but many households see noticeable reductions in their heating costs after upgrading to a new system.

Most new boilers come with a manufacturer's warranty ranging from 2-10 years, depending on the model and brand. This typically covers parts and labour for any manufacturing defects. However, to maintain the warranty, you must have the boiler serviced annually by a qualified engineer. Our installation service includes full warranty registration and documentation to ensure your coverage is properly activated.

Most modern boilers are compatible with smart thermostats, allowing you to control your heating system from your smartphone and optimize your energy usage. During installation, we can advise on compatible smart controls and set up your system to work with your preferred smart home devices. This can provide additional energy savings and greater convenience in managing your home heating.

It's essential to hire a qualified, Gas Safe registered engineer for your boiler installation. This ensures the work is carried out safely and to a high standard. Look for installers who: have up-to-date Gas Safe registration, provide detailed written quotes, have good customer reviews, and offer warranty protection on their work. Ask for recommendations from friends and family, and always verify credentials before proceeding with installation.

Your new boiler requires annual servicing by a Gas Safe registered engineer to maintain efficiency and warranty coverage. Regular maintenance includes safety checks, cleaning of components, and performance testing. Between services, monitor your boiler's pressure, keep the area around it clear, and report any unusual noises or problems promptly.

On installation day, our engineers will protect your floors and furnishings before work begins. They'll remove your old boiler, install the new system, test everything thoroughly, and demonstrate how to use your new controls. The process typically takes 4-8 hours for a straightforward replacement. We'll clean up completely and take away all packaging and old equipment.

Before installation day, ensure clear access to your existing boiler and the new installation area. Clear surrounding space of personal items and valuables. If possible, move vehicles to allow easy access for engineers. We'll advise if any specific preparation is needed during our initial survey, such as power or water supply arrangements.

After installation, you should receive your boiler's warranty documentation, installation certificate, user manual, and Gas Safe registration certificate. We'll also provide energy efficiency documentation and your service schedule. All these documents are important for warranty claims and future reference, so keep them in a safe place.